If you’re used to opening the Uber app and calling a ride instantly, Abu Dhabi might feel a little different. Yes, Uber operates in Abu Dhabi, but not in the same format as it does in cities like Istanbul or Berlin. Instead of independent drivers using their own vehicles, Uber partners with licensed limousine companies. These vehicles are typically black, air-conditioned, and driven by uniformed professionals. So while you’re using the Uber app, you’re technically booking a premium government-approved limousine service, not a private car.
Ride types on the app might differ from what you’re used to
When you open the Uber app in Abu Dhabi, you won’t find the usual range like UberX or UberPool. Instead, you’ll likely see options like “Uber Black” or “Uber Select”, which refer to licensed limousine categories. These rides are typically more expensive than what users might expect in cities where private drivers operate under UberX. However, the tradeoff is a smoother experience with drivers who know the city well. This system has been designed to align with Abu Dhabi’s transport regulations, which limit ride-hailing to officially registered operators.
Careem is often more commonly used by residents
While Uber is available, Careem is often the go-to app for residents and long-term visitors. Acquired by Uber in the past, Careem operates similarly but with better coverage of local service categories. You can use it to book taxis, limousines, or even schedule airport rides. Many locals say Careem responds faster during peak hours and has wider availability, especially in residential areas. If you’re staying outside the city center, Careem might provide more consistent service than Uber.
Airport pickups using Uber follow specific pickup zones
When you land at Abu Dhabi International Airport, using Uber to get to your hotel is possible. However, pickups follow designated zones. The app guides you through the process, indicating where the ride will meet you. Keep in mind, airport surcharges apply, and the wait might be slightly longer compared to flagging a taxi. That said, Uber drivers often provide chilled water bottles and Wi-Fi, making the ride pleasant after a long flight. First-time users should prepare for slightly higher fares during late-night hours.
You can pay using cards or local wallets linked to your Uber app
Just like in other cities, Uber in Abu Dhabi supports credit and debit card payments. You can also link digital wallets compatible with the UAE system. Cash payments aren’t allowed through the Uber app in Abu Dhabi, aligning with local transport authority rules. This ensures a safer and more transparent fare system for both driver and passenger. Visitors from Türkiye using Turkish bank cards generally report smooth transactions without issues. If you’re unsure, checking with your bank for international usage permissions helps.
Uber drivers follow strict standards and are regularly inspected
In Abu Dhabi, ride-hailing services operate under the supervision of the Integrated Transport Centre (ITC). This means Uber drivers must follow rules similar to those for traditional taxi operators. Vehicles go through inspections, and drivers undergo background checks. Uniforms, clean interiors, and punctuality are part of the expected service. This makes rides with Uber in Abu Dhabi more formal and structured than in cities where anyone can register as a driver.
Fares are higher than standard taxis but reflect premium service
Most users notice that Uber fares in Abu Dhabi are noticeably higher than metered taxis. That’s because you’re paying for a premium ride with a registered limousine company. While it might not suit budget travelers for daily use, it’s ideal for special trips, business meetings, or when you want comfort and reliability. Some visitors prefer using taxis or public transport for regular travel and switch to Uber when heading to events or upscale restaurants.
Uber service areas cover the city but not remote outskirts
Uber operates across most of Abu Dhabi Island and neighboring districts like Al Reem and Al Maryah. However, if you’re venturing to remote desert locations or islands like Zaya Nurai, availability drops significantly. In such cases, booking a car through your hotel concierge might be more practical. The Uber app will show limited or no availability in areas where drivers rarely wait. You might be able to schedule a pickup, but instant rides are less likely.
Public transport remains a viable alternative for short distances
If you’re planning to move between short distances like Corniche, Saadiyat Island, and central malls, public buses or metered taxis might offer better value. Buses in Abu Dhabi are clean, punctual, and affordable. Taxis are widely available and regulated by the same transport authority. Unlike Uber, metered taxis have fixed rates and sometimes even promotions during weekdays. For visitors staying more than a few days, using a mix of Uber and taxis often provides the most flexible experience.
Understanding the app’s limitations helps set realistic expectations
The Uber experience in Abu Dhabi reflects a blend of international convenience and local regulations. It’s a reliable, clean, and professional option, but it won’t always be the fastest or cheapest. If you expect the same dynamics as Uber in Istanbul or London, you might need to adjust your expectations. The app is easy to use, safe, and trusted, especially for airport pickups, late-night returns, or when traveling with luggage. But for everyday commuting, especially during busy hours, combining options works better.
This guide was prepared by the editor of www.few.ae using verified insights and local experience.
then "Add to Home Screen"